Abstract
Employee counselling has become an important Human Resources strategy for attracting and retaining top talent and enhancing workforce quality. In today’s fast-paced corporate environment, stress affects nearly every organization and employee. This study assessed the counselling needs of employees in various firms across three local governments in Lagos, using descriptive statistics with a sample of 50 employees. Data were gathered through structured questionnaires and face-to-face interviews. Findings indicated that high physical workload and repetitive tasks are the most significant stressors, affecting 21.6 percent of respondents. Counselling related to mental and emotional health, time management, and workload allocation was identified as the highest need, with over 70 percent of employees expressing interest. For personal and family needs, work-life balance strategies had the greatest impact, cited by 45.1 percent of participants. The study recommended that organizations address these stressors by providing professional counselling services for mental, emotional, personal, and family concerns. Additionally, the implementation of structured benefits such as employee assistance programs (EAPs) was advocated.
Keywords: Employee counselling, integrative theory, employee assistance programme, workshops.
Author name(s):
Opawoye Florence Lisette
https//orcid.org/0009-0008-5283-
5620
Lawal Oreoluwa Qudus
https://orcid.org/0009-0005-9743-
4984
odunlawal35@gmail.com
Abubakar Ojonugwa Rashidat
https://orcid.org/0009-0004-4914-
3261
ojonugwaabuakar7@gmail.com
DOI Link: https://doi.org/10.5281/zenodo.2309046
Copyright © [2026] The Author(s). Published by the Journal of People and Worldviews (JPW). This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International (CC BY 4.0) Licence, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author(s) and source are properly credited.